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Responsible Gaming
Spins House Casino holds a licence issued by the Anjouan Gaming Authority under licence number ALSI-202508029-FI1, and supports responsible gambling through tools including self-exclusion, deposit limits, and session limits.
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other uncertain outcomes. Previous results do not predict future results, and a losing run does not make a win more likely. It is important to treat any money used for gambling as an entertainment expense that may be lost.
Before you play, decide how much time and money you are comfortable spending. Make sure your gambling budget comes from money left over after essential costs such as rent or mortgage payments, household bills, food, transport, education and other regular commitments. Never use money needed for these expenses, borrowed money or credit intended for essential purchases.
- Set a spending limit before you begin and stick to it.
- Set a time limit and take regular breaks away from the game.
- Keep gambling separate from everyday spending wherever possible.
- Do not chase losses by increasing stakes or playing for longer.
- Do not gamble when you are upset, stressed, tired, affected by alcohol or affected by other drugs.
- Remember that gambling outcomes are random or uncertain and cannot be controlled by a system or strategy.
- Only gamble when you can afford to lose the amount you have set aside.
A win is not proof that a particular method works, and a loss is not a reason to continue playing. Taking a break can help you make decisions more calmly. It can also be useful to discuss your limits with someone you trust, particularly if you find it difficult to stop or keep to a plan.
Tools to help you stay in control
Safer gambling tools can help you plan your play and reduce the risk of spending more time or money than intended. The tools available on a gambling service may include deposit, spending, loss or wagering limits, session reminders, activity statements, cooling-off periods and account closure or self-exclusion options. Availability and operation may vary, so review the information shown in your account and request clarification before using a tool.
Set a budget before playing
Choose an amount that fits comfortably within your leisure budget. A limit works best when it is set before gambling begins, rather than after money has already been spent. Consider setting daily, weekly or monthly limits, depending on the options available. Avoid changing a limit during a session simply because you want to continue playing.
Use time reminders and breaks
Gambling for long periods can make it harder to keep track of spending and decisions. Use available reminders to check how long you have been playing. Stand up, move away from the screen and take a meaningful break. If you repeatedly ignore reminders or lose track of time, consider taking a longer break or requesting a temporary account restriction.
Consider a break or self-exclusion
If gambling no longer feels enjoyable or you are finding it difficult to stop, a cooling-off period, account closure or self-exclusion may be appropriate. These measures are intended to create distance from gambling and give you time to reflect. You can contact the service through the support options provided on the website to ask about the available process. If you request self-exclusion, do not open another account or use another person’s account to continue gambling.
- Decide the type and length of restriction you want, where options are available.
- Follow the instructions provided for submitting the request.
- Do not try to bypass the restriction through another account or device.
- Use the break to review your spending, talk with someone you trust and seek professional advice if needed.
Recognising when gambling may be causing harm
Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and you do not need to experience every warning sign before asking for help. An honest review of your gambling can help you identify changes early.
- Spending more time or money gambling than you planned.
- Trying to win back money after a loss or feeling pressure to recover losses.
- Hiding gambling activity, transactions or losses from family, friends or colleagues.
- Borrowing money, selling belongings or using credit to gamble.
- Missing work, study, appointments, sleep or social activities because of gambling.
- Feeling restless, irritable, anxious or low when trying to cut down or stop.
- Using gambling to escape stress, loneliness, sadness or other difficult feelings.
- Arguing with people close to you about gambling or experiencing relationship problems.
- Having difficulty paying bills or meeting other financial responsibilities.
- Continuing to gamble despite recognising that it is causing problems.
If any of these signs feel familiar, consider stopping play and speaking with an independent gambling counsellor or health professional. You can also tell a trusted person what is happening and ask them to support your plan. Seeking help early is a practical step, not a failure. Support is available for people who gamble as well as their partners, family members and friends.
If gambling is linked to severe distress, thoughts of self-harm or an immediate safety concern, seek urgent assistance through local emergency services or a crisis support service in Australia. Gambling support services such as Gambling Help Online can provide information and counselling options. Independent financial counselling may also help you understand debts, budgeting and repayment choices.
Our approach to responsible gaming
Spins House Casino supports informed participation and encourages players to use the controls available to them. Players should read the applicable terms, understand the risks of gambling and make decisions based on their own circumstances. We may apply account checks, restrictions or other measures where required by applicable rules, our policies or responsible gambling processes.
You should only use an account that belongs to you and should keep your account credentials secure. Do not allow another person to gamble through your account, and do not gamble through another person’s account. Parents and guardians should take reasonable steps to prevent minors from accessing gambling services, including using device settings, password protection and suitable online safety controls.
Responsible gaming is a shared responsibility. We provide information and available account tools, but these tools cannot remove all gambling risk. You are responsible for considering your personal circumstances, setting realistic boundaries and asking for help when gambling stops being enjoyable or manageable. A limit should be treated as a firm boundary, not a target to reach.
If you want to discuss safer gambling options, review the help and support information available through the website or use the relevant account support channel. Do not wait until financial, relationship or emotional problems become serious. Independent support can help you create a practical plan, understand your options and take steps towards reducing or stopping gambling.
- Check your account activity regularly.
- Review your limits whenever your financial or personal circumstances change.
- Keep gambling away from essential household money.
- Take a break if you feel frustrated, pressured or unable to stop.
- Talk openly with a trusted person or qualified support professional.
- Use cooling-off, closure or self-exclusion options if you need distance from gambling.
- Remember that stopping gambling is always an option.